Today i got training about human resources management and stakeholders training two days at sei karang. I learn a lot of thing, the speaker are from Psiko utama consultant, jakarta. I know about competencies. The competencies are divide two major, hard competencies and soft competencies. Hard competencies meaning skill and knowledge that we have. The soft competencies meaning attitude, integrity. The competencies known as 3H (Head, Hand and Heart). Head mean about knowledge and attitude. Hand mean skill that we have and Heart meaning attitude.